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FAQ pages must be kept concise and easy to navigate. A desirable FAQ page is well organized and allows customers and potential customers to find all the information they need in the easiest way.
Categorizing your questions will help customers zero in on the information they’re looking for without having to sift through a long list of random questions.
Therefore, make it easier and faster for users to find help to specific questions by incorporating a search bar on your FAQ page.
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